Create a Better Shopping Experience

Inventory Control
January 23, 2015
Upselling at the Counter
February 5, 2015
With stiff competition from online retailers, brick-and-mortar stores must compete on the total shopping experience to create loyal customers. This class will share proven ways to delight customers, add value, and creatively convert shopping to sales. Learn to deliver on the promise of an exceptional experience, combat showrooming, empower employees, price match with gift cards, and capitalize on popular trends that many of today’s shoppers have grown to expect.

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