Take customer service in your store to the next level by saving time at the lab and the cash register. RB Pool and Spa Software Point of Sale software connects with industry leading water testing software. This gives you the ability to eliminate double data entry in two systems and lookup past water test results using the point of sale software. No longer interrupt your lab technician who is taking care of a customer to view previous test results. View reports by the customer or by the employee to inform you of the profits earned and profits lost from your water test printout sales. Target areas where your salespeople need help to increase their sales.

Link RB Pool and Spa Software with Alex by BioGuard®

Link the customer database in RB control Systems with the customers in Alex. At the click of a button, transfer or add a customer in one from software & push the information to the other. When your store is busy and your lab is in use and you need to see a customer’s previous water test results, you can now view them and the Alex notes in the RB customer module from right inside the cash register. Along with their previous purchase history, you will have all the information at your fingertips to quickly help your customer. After you complete the Alex water analysis, simply go to the cash register in RB Pool and Spa Software and pull up the customer’s shopping cart. Easily add the items from the shopping cart to the sale. You can even up-sell larger sizes or cases through the shopping cart.

Link RB Pool and Spa Software with LaMotte WaterLink DataMate 10

Link the customer database in RB control Systems with the customers in LaMotte WaterLink DataMate 10. At the click of a button, transfer or add a customer in one from software & push the information to the other. When your store is busy and your lab is in use and you need to see a customer’s previous water test results, you can now view them and the LaMotte notes in the RB customer module from right inside the cash register. Along with their previous purchase history, you will have all the information at your fingertips to quickly help your customer.

Link RB Pool and Spa Software with Home Port

Link the customer database in RB control Systems with Home Port Computer’s Pool Watch Water Testing Software. At the click of a button, transfer or add a customer in one from software & push the information to the other. When your store is busy and your lab is in use and you need to see a customer’s previous water test results, you can now view them in the RB customer module from right inside the cash register. Along with their previous purchase history, you will have all the information at your fingertips to quickly help your customer. Never again enter your new customer’s information into two databases (POS & Water Test). The pertinent customer information is entered at either the POS or the water test station and then is pulled in to the other system.